Calls answered this week
124
of 138 inbound · 90% answer rate
+18%vs week 9
Week 12 of engagementGo-live 2026-03-08Auto-refresh every 5 min · last sync 2:38 PM
This week, Lumio recovered €4,210 in after-hours bookings.
Bookings booked by AI
38
€9,120 in pipeline · €240 avg ticket
+12%vs week 9
Revenue recovered
€4,210
this week · €18,440 mo-to-date
+€640vs week 9
Agent SLA
1.4s
avg pickup · 99.94% uptime
0/124errors this week
Revenue recovered by week
Trend+€830 / week avg
Peak hour19:00 – 21:00
Top daySat · €1,180
Recent activity
- 14:32Booked new patient · cleaning · Friday 16:00 · Praha 1
- 14:14SMS sent to caller +420 6•• ••• 412 with booking link
- 13:58Escalated to night manager · group booking, 6 patients
- 13:42Booked recurring patient · sedation consult · next Tue 09:30 · Vinohrady
- 13:15Answered FAQ about insurance coverage · routed to /pricing
- 12:58Booked new patient · whitening · Saturday 11:00 · Praha 1
- 12:31Reminder SMS sent · tomorrow appointment · patient #18244
- 12:09Answered sedation safety question · /sedation deflection
Agent health
99.94%
Uptime
0
Error rate
1.4s
Avg pickup
Agent behavior
- Languages
- Czech · English · Ukrainian (auto-detected within 1.4s)
- Books into
- Reservio · 3 locations · automatic dentist matching
- Handoff trigger
- 3 failed intent matches OR anxiety signal OR group booking
- Active hours
- 17:00 – 09:00 weekdays · 24h Saturdays & Sundays
- Kill switch
- Live · one-click pause from your /admin
Monthly report
April 2026+€18,440 recovered
March 2026+€11,920 recovered
February 2026+€1,320 recoveredpartial month · go-live 03/08
Every monthly report is signed by a senior partner before delivery and ships with a delta vs the previous month + a root-cause note on every anomaly above ±15%.
This is what your dashboard looks like in 7 days.
The intake takes 20 minutes. The AI receptionist ships in 6 days. Your team operates from this exact dashboard the moment we go live.
Fixed price · fixed ship date · miss it by 3+ days → 50% refund