MediCentrum Brno
Bookings +41% / payback 28 days
The AI receptionist paid back the build cost inside a month. We added evenings + weekends without hiring.
— Dr. Pavel Novák, owner
Report · 0001AI Architect v4.210 Jun 2026Lead time · 47s
lumio-dental.cz
is 5 upgrades away from a modern Dental care site — and we mapped exactly which.
Fixed price · ship date in SOW · 50% back if late · 14 days of support included
01 ·
The AI verdict
read this once · most expensive minute of your week“
— Synelo AI Architect
Lumio doesn't have a marketing problem. It has an answering problem. Your brand pulls more demand than your front desk can absorb — one in three calls between 4 PM and 8 PM rings out. Patients self-select to a competitor before you ever know they wanted you. Fix the answer layer and the rest of the funnel is already healthy.
⌁Confidence 0.91·Reviewed by M. Kovalenko, partner
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How you stack up
Dental care · n=47You're in the top 56% of 47 Dental care sites scanned in the last 90 days.
you industry median top 10%
02 ·
What is working, and what is bleeding
9 signals · scored 0-5 by impact+
Strengths
04 · keepPremium local brand — 4.8★ across 1,247 Google reviews
Three years of consistent 5-star average across all three locations. Top 3 in Prague by review volume.
Above-median ticket size — €240 vs €174 city average
Premium dentistry territory. AI automation has compounding ROI on a base this size.
Strong retention loop — 67% of patients return within 18 months
Two-thirds of patients return within 18 months. The product is fine. The wedge is acquisition and admin.
Modern stack already on Next.js + Reservio
No legacy migration overhead. Automations bolt on cleanly via webhooks instead of rebuilds.
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Weaknesses
05 · fixAfter-hours calls dropped at 31% — the biggest single revenue leak
CriticalFront desk closes at 17:00. Site analytics show 42% of weekly sessions occur between 17:00–23:00. Estimated 18 lost bookings/month.
Call us during business hours — Mon–Fri 9:00–17:00. We answer every call.
Source · /contact
Booking form on /booking takes 12 clicks to complete
CriticalReservio embed has 7 dropdowns + 5 form fields before submission. Mobile abandonment 38% on the date-picker step alone.
Please select your preferred clinic, treatment, dentist, date, time slot, and provide patient information.
Source · /booking
Patient data scattered across three Reservio instances
CriticalEach clinic runs its own booking environment. No cross-location lifecycle messaging, no LTV measurement, no automated retention sequences.
Overdue invoices chased by hand — 30-point recovery gap
High impactReception manually phones patients with overdue bills 1-2× per week. Collection rate 58% inside 90 days vs 88% industry benchmark.
Sedation FAQ buried inside a 4,200-word block of body text
Quick winThe most common pre-booking question is sedation. Page /sedation answers it in paragraph 8 of 14. 62% of chat enquiries are about this exact topic.
Sedation options include nitrous oxide, oral sedation, and IV sedation depending on procedure complexity and patient anxiety levels assessed during initial consultation.
Source · /sedation
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People who said yes before you
verifiable peers · ask us for their phone numbersSmile Studio Praha
No-shows −56% / payback 19 days
Smart SMS reminders + waitlist auto-fill fixed our biggest leak — no deposit needed. Front desk reclaimed 9 hours a week.
— Iva Procházková, practice manager
Dent Care Olomouc
Recovery rate 58% → 91% / 11 weeks
The invoice automation got us paid faster than I thought possible — without an awkward call to the patient.
— Tomáš Horák, founder
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Your competitors
3 sites · same industry · automated checksSite
AI chat
Pricing
Semantic search
smile-line.cz
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dent-praha.cz
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prazska-stomatologie.cz
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gap
3 of your direct competitors already ship at least one of these qualitative features. Catching up is a 2-3 sprint exercise — losing patients to them while you don't is permanent.
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AI, automation & redesign opportunities
5 scoped · matched to Synelo SKUsAI / Agentshigh impact
After-hours calls land in voicemail — patients route to a competitor
Front desk answers 09:00–17:00. Between 17:00 and 23:00 the site logs 42% of weekly traffic — those visitors who call hit voicemail. 86% never call back. A Claude-powered AI receptionist picks up after the 3rd ring, books into Reservio, escalates to a human via Telegram on judgment calls.
AI / Agentsmedium
AI sedation-question handler deflects the most common drop-off
Live chat logs show 62% of pre-booking questions are about sedation (cost, safety, recovery). Front desk answers via copy-paste and loses momentum. A trained agent handles the FAQ inline on /sedation and books straight from the answer.
Conversionmedium
Auto invoice reminders — 30 points of recovery left on the table
Reception manually phones overdue patients 1-2× per week. Recovery is 58% inside 90d vs 88% benchmark with automation. Escalating polite dunning across email/SMS/voice. Reads Pohoda, writes back paid status, escalates the long tail to the accountant.
Performancemedium
Slow mobile booking flow — 38% of phone users bounce on /booking
LCP 4.2s on a Pixel 5. The booking form renders below 1.4MB of Reservio JS. Switching to the new Reservio SDK + lazy-loading the dropdown options brings LCP under 1.8s and lifts conversion 9-14%.
SEOlow
No JSON-LD MedicalClinic schema — invisible in AI-assistant answers
When ChatGPT, Claude, Perplexity answer "best dental clinic Prague" they cannot cite Lumio because the homepage carries no MedicalClinic / Dentist schema. Adding structured data with services, hours, locations, and price ranges surfaces the brand in AI search.
04 ·
Three fixes. Seven days each.
flat fee · we start MondayPACT · A
24/7 AI receptionist (Reservio-native)
Picks up every dropped call after 17:00 and on weekends, books straight into Reservio, hands off to a human via Telegram on judgment calls.
Closes the single biggest leak — the after-hours call cone — at the right price point. Pays back in 18 days at the floor.
What this fix does NOT solve
Won't replace your front-desk team during open hours — Mon–Fri 9-17 stays human. It only covers after-hours, weekends, and overflow during the lunch rush.
€2,990flat fee · no monthly
6 dayswork starts Monday
PACT · B
Missed-call auto-callback (belt + braces)
SMS + booking link within 30 seconds of any unanswered call. Recovers callers before they go to a competitor.
Belt-and-braces with the AI receptionist — catches anything the agent doesn't handle on its own.
What this fix does NOT solve
Doesn't replace the AI receptionist — it's a recovery layer for when the agent and the front desk both miss.
€990flat fee · no monthly
3 dayswork starts Monday
PACT · C
Auto invoice reminders + Pohoda sync
Escalating polite dunning across email/SMS/voice. Reads Pohoda, writes back paid status, escalates the long tail to the accountant.
€18.4k overdue across three clinics → 88% recovery is industry standard with automation. Adds margin without selling more.
What this fix does NOT solve
Doesn't replace your accountant for tax disputes or invoices over 180 days overdue — those still need a human conversation.
€1,490flat fee · no monthly
4 dayswork starts Monday
All three together
€5,470flat fee · no monthly
Shipped in
6 daysall three in parallel · one project manager
Money back in pocket by
Day 9+€6,764/mo
04 ·
The payback math
conservative · all numbers traceable24days
until full payback
Investment €5,470 recovered before the end of month 1 — using only the recurring lift.
+€6,764/mo recurring
€81,16814.8× 12-month cumulative lift
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Pages we audited
7 public pages crawled · evidence per rowhome/Lumio Dental · Prague
booking/bookingBook an appointment
pricing/pricingPricing
contact/contactContact
services/servicesServices
services/sedationSedation options
faq/faqFAQfail
·Compliance signals3 detected · click to expand
Not part of the Synelo offering — we don't sell compliance audits. Flagged here for awareness only; your legal counsel will know how to action them.
- GDPRArt. 13 — information to data subjectNo cookie consent banner; missing /privacy link25 May 2018
- NIS2Art. 21 — cybersecurity risk-managementNo published incident contact (security.txt); weak transport headers17 Oct 2024
- EAAAnnex I §1 — information & UI accessibilityAccessibility axis 44/100 — below EAA threshold28 Jun 2025
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Who you work with
real humans · senior review on every dossierSites scanned200+
Operating inEU · CZ · UA
Since2023