AI front desk: calls, messages, bookings ↓
Synelo StudioDiscuss your project

AI & Automation

An AI receptionist that answers calls and messages and books clients 24/7

Calls you miss during a busy shift or after closing are clients who book somewhere else. This front desk answers calls and messages, consults and books the client itself — around the clock, in your clients’ languages. Start with missed-call rescue, where every missed call gets an SMS or WhatsApp with a booking link within 30 seconds, and add channels as a ladder: rescue, then text, then voice.

Who it is for

Salons and clinics

The phone rings while you are with a client. The front desk answers, checks the calendar and books the slot, and passes edge cases to a person with the full conversation attached.

Sports venues and restaurants

Bookings arrive in the evening and at weekends, exactly when nobody is at the desk. A visitor who types at 22:00 can be booked within a minute instead of waiting until morning.

Businesses with international clients

The agent works in EN, CS, DE, PL and UK, with other languages on request, and keeps a native tone in every channel.

How it works

  1. 01

    Training on your business

    We train the agent on your services, prices and opening hours — not a generic ChatGPT. It knows what you offer, what it costs and when you are open.

  2. 02

    Calendar connection

    We connect your calendar: Google Calendar, Outlook, Reservio or Dr. Plan. Bookings land where your team already looks, with no second system to check.

  3. 03

    Channels as a ladder

    Starter rescues missed calls with an SMS or WhatsApp booking link. Text adds website chat, WhatsApp and Instagram DM in one inbox view. Voice adds live phone conversations with booking.

  4. 04

    Escalation and handover

    On edge cases the agent hands the conversation to a human with the full history attached, so nobody has to ask the client to repeat themselves.

What’s included

  • Starter: missed-call rescue — SMS/WhatsApp with a booking link within 30 seconds, 1 calendar
  • Text: website chat, WhatsApp and Instagram DM — one agent, one inbox view, answers and bookings 24/7
  • Voice: live phone conversations with calendar booking, plus all text channels
  • EN / CS / DE / PL / UK (others on request), native tone per channel
  • Trained on your services, prices and opening hours
  • Sync with Google Calendar, Outlook, Reservio and Dr. Plan
  • Escalation to a human on edge cases, with the full conversation handed over
  • Fixed price: no per-seat fees, no per-message fees

What changes

  • A missed call becomes a booking link within 30 seconds instead of a lost client.
  • Enquiries after hours are answered and booked instead of waiting until morning.
  • Your team handles exceptions, not repeat questions about prices and opening hours.
  • One fixed price, without per-seat or per-message fees.

Pricing

TierPriceDeliveryWhat’s included
Starter€9903 daysMissed-call rescue: SMS/WhatsApp within 30 seconds with a booking link (1 calendar)
Text€2,4906 daysText front desk: website, WhatsApp, Instagram — answers and bookings 24/7
VoiceMost popular€4,9908 daysVoice + text: live phone conversation, calendar booking, your clients’ languages

Prices exclude VAT

Questions

How much does an AI receptionist cost?

Starter, the missed-call rescue, is €990. Text is €2,490. Voice and text together, the tier most clients choose, is €4,990. Fixed prices, excluding VAT, with no per-seat or per-message fees.

How long does it take to go live?

3 days for missed-call rescue, 6 days for the text front desk and 8 days for voice. You can start with rescue and move up the ladder later without rebuilding what is already running.

Who owns the agent and the conversations?

You do. The agent’s configuration, its knowledge of your business and every conversation log stay in your accounts. Code, infrastructure and keys are in your name from the start.

Is it GDPR-compliant, and do callers know it is an AI?

Conversations are processed on EU-hosted infrastructure under a data processing agreement, and model calls run with zero data retention. Clients are told they are speaking with an AI assistant, as the EU AI Act’s transparency rules require.

What do you need from us?

Your services, prices and opening hours, access to your calendar, the phone number or messaging accounts to connect, and a short list of situations where the agent must hand over to a person.

This system is an optional add-on to our AI marketing agency: social media, ads, SEO with AI search and websites, with transparent prices.

Let’s build what’s next

Your next chapter starts with one conversation.

Tell us what slows your business down. We will help define the scope, integrations and next practical step.

Discuss your project hello@synelostudio.com